For those who are unfamiliar with the Internet, email is electronic mail. We send and receive this mail via our computers and phone lines (modems). This is fast becoming the most widely used form of communication, at least in the United States, where thousands of Internet service companies exist, and where the phone and service charges are minimal. It is less expensive than a phone call to any place outside of one's local area, and especially overseas, it is as easy as sending a fax (facsimile) and it takes little time. An additional benefit is that one can skip the formalities of a regular letter
Email is typically shorter and a more relaxed way of sending messages; it is particularly practical if you do not want to call long distance because of a language barrier or the expense. When language is an obstacle, sending an email is a blessing; after all, it is easier to see the message than have to speak on the telephone.
From Wikipedia, the Free Encyclopedia
|how to start||new information||friendly sign-off|
|Further to our phone conversation,... You may remember... Thank you for sending... With reference to..., I have been advised to contact you...||As you may be aware,... We're hoping to...||Thank you again for your help. I hope to hear from you soon.|
|formal vocabulary||fewer phrasal verbs||complicated phrases|
|I am afraid I will not be able to attend the meeting on Friday.||If any problems arise... We will test the prototype... They may eventually sell...||We will not transfer the amount on the invoice until we have received our complete order in perfect condition, However long that may take.|
|passive voice||infinitive with to||in oder to and so as to:|
|Your invoice will be sent next week. I was told we would receive a 10% discount.||We need to take a shorter lunch break to bring us into line with Europe.||You'll have to finish the project by Friday in order to get it to me the following Monday. I was hoping for a more modern design so as not to attract the wrong type of clients.|
|You can often omit I, I'm and It's||you can omit the verb clause||you can omit the word that|
|Will call you tomorrow after lunch. Not sure if you got my last email.||More news tomorrow Great performance last night!||Just let you know (...) I'm thinking about your proposal. Sorry to hear (...) you're leaving the company.|
When writing a forceful email, you can use these phrases to get the recipient's attention:
I am writing to remind you that...
I feel you should be made aware of...
I would like to point out that...
You can use these phrases to make the consequences of the problem clear:
This has led to...
This has caused...
This has resulted in...
Reading comprehension | Dialogue 2. | Mobile Madness | Young Users | Web site designer | Match the words and their definitions given below. | The Web as a Sales Tool | Listen to these extracts from the conversation and complete the instructions. | II. Complete the text using the missing words. | Speaking |