I'll give it to hold I'm phoning line's busy Phoning
Leave a message speak to we'll get back to you This is
Phone back later take a message I'm afraid have extension
Putting you through take your call at her desk
1. A Hello, Could I ____________ Sam Jackson, please?
B _________ Mr. Jackson's in a meeting. It won't be over
until 3.00 can I _______?
A Yes, please. Could you ask him to phone me? I think he's got my number,
but ___________to you again just in case. It's 743 219 186.
2. A Can I _____________ 2173, please?
B The ____________ at the moment. Would you like _______?
A Yes, please.
(Five seconds later)
B I'm ____________ now.
A Thank you.
3. A Could I speak to Alison Short?
B I'm afraid she isn't ____________ at the moment. Do you want to hold?
A No, don't worry. I'll ___________.
4. A Can I speak to Terrence Cameron, please?
A Ah, Mr .Cameron! __________ Holy, Lucas.
_________ about a letter I got this morning.
5. A Hello. This is Incom International. There's no one here to
__________ at the moment. Please ____________ and
__________ as soon as we can.
Student A Go to p. 18 Student B Go to p.
Учебно-методическое пособие по английскому языку | Art of presentation | Key expressions and rules for making a successful presentation | Numbers in business | Calculate and write the answers, using non-metric measures. |